On‑Device Speech Analytics & Conversation Intelligence for Enterprises
Overview
Enable enterprises to extract intelligence from voice interactions—calls, meetings, or audio logs—with edge‑first, secure speech analytics.
👤 Who this is for
Use Case Scenarios
Live Call Coaching in Customer Support
Supervisors need to coach agents during calls—but without relying on third-party cloud tools.
- Picovoice identifies frustration, sentiment, and key phrases in real time—allowing immediate action.
- Prompts supervisor alerts during high-risk moments.
- Helps reduce escalation and improve first-call resolution.
Post-Call Review & Compliance Scoring
Firms must ensure agents stick to required language while remaining compliant.
- Calls are transcribed, analyzed, and scored—entirely offline.
- Flags missing disclosures or phrases.
- Keeps transcripts stored securely and locally.
Voice Log Search & Pattern Detection
Teams want to find insights buried in hours of recorded conversations.
- Search across voice logs for recurring issues, product mentions, or user feedback.
- Index keywords and intent without full transcription.
- Export insights into BI dashboards.
Key benefits
- Real-time analysis with zero latency—no delay, no buffering
- On-device only—no voice data is transmitted externally during use
- Custom models for your industry—accurate even with complex jargon
- Reduce cloud costs—predictable licensing with no per-minute API fees
- Works offline and integrates with any stack
- Export only the insights—metadata, not recordings
Why Picovoice for Speech Analytics?
Related Products: Build Your Voice Analytics Stack
Frequently asked questions
All processing is done locally on your device or secure infrastructure. Voice data, transcripts, and analytics remain fully under your control—nothing is transmitted to external servers during usage. Internet is required only for licensing and usage tracking.
Yes. Picovoice detects structured intent, emotional tone, and script deviations in real time. You can build custom models to surface specific events—like frustration, silence, or compliance gaps—based on your business workflows.
Picovoice can handle dozens (or more) of concurrent streams depending on your hardware. It's built for enterprise environments that need consistent performance at scale—without relying on the cloud.
Yes. All Picovoice engines run entirely on-device, enabling offline operation. This ensures real-time responsiveness and privacy—even in disconnected settings like basements or rural gyms. Internet is only required for licensing and usage tracking.
Yes. You can define a custom set of keywords or intents based on your specific use case—such as compliance flags, sentiment triggers, or domain-specific language.
Yes. We support multiple languages out of the box and can help train custom models for additional languages or regional dialects via Picovoice Console.